National Disability Insurance Services

NDIS Consultant Specialists: Empowering Providers for Excellence

We specialise in equipping providers with the tools and expertise needed to navigate the complex landscape of NDIS requirements.

Our comprehensive suite of services ensures that providers are not only compliant with NDIS standards but are also empowered to deliver exceptional care and support to participants.

We prepare and guide providers through the audit process, ensuring compliance with NDIS requirements for registration.

Conducting gap analyses and risk assessments to tailor solutions to your specific needs.

Facilitating comprehensive inductions to ensure staff are equipped to deliver high-quality supports and services.

Crafting customised, user-friendly policies and procedures that align with NDIS standards.

Conducting internal audits, managing complaints, and implementing incident management protocols to ensure continuous improvement.

Providing participant onboarding support, risk profiling and management and support plans tailored to your business needs.

Our team brings expertise in nursing, health, child protection, business risk, human resources, legal and more to support your business comprehensively.

Developing operational frameworks integrated seamlessly with existing systems for ease of use.

Crafting documents with a modern, clean look that are user-friendly and professional.

Ensuring compliance with NDIS requirements while addressing legal, safety, quality, environmental and human rights obligations.

Providing effective systems for managing and resolving complaints in accordance with NDIS regulations.

Access to a dedicated team of Eighteen33 experts to support your business every step of the way.

Our consultants hold nursing, health and child protection qualifications.

We can develop an NDIS business operational framework that is simple to use and easy to understand for all employees, participants and their families or guardians. All our frameworks are created by system design specialists and integrated with your existing computer programs and platforms.

All policies, procedures, forms and registers are created specifically for your business by our experienced policy writers. You’ll have documents with a modern and clean look that presents a professional and quality business. There are no 100-page documents that are too overwhelming or difficult to read!

Our qualified auditors can complete monthly internal audits to ensure you are compliant with NDIS requirements and identify areas for improvement. Our participant risk profiling and management plans are modelled on global research and uniquely designed for each Provider. This provides the confidence in knowing you have the right type of care and support available for every participant.

Activities, locations and events are risk-assessed by our qualified health and safety professionals. We ensure every risk assessment has people with disability as the focus. Your staff are able to use the risk assessments to select safe, fun and appropriate community access activities and locations for participants.

A team of qualified professionals that can support your business across multiple areas:

  • Human resources
  • Health and safety
  • Workplace injury management
  • Business risk
  • Insurance
  • Legal
  • Child protection
  • Training and assessment
  • Alcohol and other drug testing
  • Audit

We are not just one person. You have access to an entire team of Eighteen33 experts that can assist your business.

The National Disability Insurance Scheme (Complaints Management and Resolution) Rules 2018 require registered NDIS providers to have an effective system for the management and resolution of complaints about the support or services they provide. Complaints can be handled by Eighteen33 in accordance with NDIS requirements and privacy laws. Our Complaint Manager role is an additional resource and benefit to your business.

We adopt a holistic business approach with every client. We ensure that your management systems cover all aspects of your business, including your legal responsibilities and obligations for providing a safe working environment, reporting a child or vulnerable person at risk, human rights, maintaining and retaining accurate records, data security and privacy.

Our Commitment

At Eighteen33 we understand the importance of excellence in service provision for your business and within the NDIS framework. Our commitment is to empower providers with the knowledge, tools, and support necessary to thrive in this dynamic environment.

With our holistic approach to business support, we aim to not only meet but exceed your expectations, ensuring that your organisation stands out with its quality supports and professionalism in the NDIS community.

Let us partner with you on your journey towards excellence and registration in disability support services.

See Eighteen33 Services

Work Health & Safety

We design Safety Systems tailored to your unique operation and working conditions.

Health Management

We develop Injury Management & Return to Work strategies, uniquely designed for your business.

Insurance
Management

Ensure that your insurance policies are constructed appropriately and reflect an accurate premium.

Free Consultation Service

Eighteen33 extends to your business a complimentary 1-hour consultation/site visit with business owners and managers.